Support Services
AVA's IT Support solutions allow UK SME's the flexibility of IT
support as and when you need it.
For the small business this means you have access to skills and
knowledge you may not normally be able to afford. For the larger
organisation it may be cost effective to outsource your IT support
or use our services in times when your IT department is over
stretched.
Our service will cover all aspects of hardware repair and
installation, software configuration and installation, network
security and connectivity whether Internet, LAN, WAN or VPN. We will
also look at your systems from a broader perspective and advise on
how to make full use of your existing hardware and software as well
as advice on future business plans and projects.
Adhoc Support
Adhoc Support is a service that is all about using our skills and
knowledge as and when you need them.
You can call us at any time and we can either solve the problem over
the phone or if necessary send an engineer to your premises.
This type of service is geared for the company that has minimal IT
support requirements or perhaps a shortage in their existing
resources due to absentees or holidays.
Regular Support
AVA's Regular Support service is for the company that prefers to
outsource their IT support or complement their existing support
resource, allowing for flexible workloads.
This type of service will attract discounts on telephone, remote
access and on site support as well as priority over other support
services.
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