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Support Services

AVA's IT Support solutions allow UK SME's the flexibility of IT support as and when you need it.

For the small business this means you have access to skills and knowledge you may not normally be able to afford. For the larger organisation it may be cost effective to outsource your IT support or use our services in times when your IT department is over stretched.

Our service will cover all aspects of hardware repair and installation, software configuration and installation, network security and connectivity whether Internet, LAN, WAN or VPN. We will also look at your systems from a broader perspective and advise on how to make full use of your existing hardware and software as well as advice on future business plans and projects.

Adhoc Support

Adhoc Support is a service that is all about using our skills and knowledge as and when you need them.

You can call us at any time and we can either solve the problem over the phone or if necessary send an engineer to your premises.

This type of service is geared for the company that has minimal IT support requirements or perhaps a shortage in their existing resources due to absentees or holidays.

Regular Support

AVA's Regular Support service is for the company that prefers to outsource their IT support or complement their existing support resource, allowing for flexible workloads.

This type of service will attract discounts on telephone, remote access and on site support as well as priority over other support services.